Amazon Connect is a revolutionary cloud-based contact center service within AWS that enables businesses to deliver dynamic and personal customer service experiences. As a Software Dev Engineer II on the Amazon Connect team, you'll be part of AWS Solutions organization, working on a highly disruptive platform that leverages AI and various AWS services. The role offers an opportunity to shape the future of cloud-based contact centers while working with cutting-edge technologies including AI, ML, NoSQL databases, and modern web services.
You'll be joining a team that values work-life harmony and inclusive culture, working on solutions that directly impact millions of customers worldwide. The position involves end-to-end ownership of code, collaboration with senior technical leaders, and the chance to innovate in a fast-growing business. You'll be responsible for designing and delivering scalable, resilient systems while maintaining a strong customer focus.
The team is looking for passionate developers who enjoy solving complex problems, are customer-focused, and thrive in a collaborative environment. You'll be working with technologies across the stack, including modern web, SOA, NoSQL databases, AI, ML, and Big Data. This role offers excellent growth opportunities and the chance to make a significant impact on a service that transforms how businesses interact with their customers.
The position comes with competitive compensation ranging from $129,300 to $223,600 based on location, plus equity and comprehensive benefits. You'll be part of Amazon's culture of innovation, working with a diverse team that values continuous learning and professional development.