Software Dev Engineer - Testing (SDE-T), Amazon Connect - Contact Control Panel

Amazon Connect is a revolutionary cloud-based contact center service within AWS that's transforming customer service experiences. As a Software Development Engineer in Testing (SDE-T) on the Amazon Connect team, you'll be part of building the Contact Control Panel and working with cutting-edge technologies including Amazon Bedrock and Large Language Models (LLMs).

The role involves creating and maintaining testing frameworks for one of Amazon Connect's most critical services. You'll work on the team building the Amazon Q in Connect contact center agent experience, enabling agents to leverage LLM technology for customer issue resolution. This is a fast-paced environment where you'll have significant impact on product development and quality.

Your responsibilities will include end-to-end ownership of code from design to development, collaborating with senior technical leaders, and working across various technologies including NoSQL databases and microservices. The position offers excellent growth opportunities through mentorship, knowledge-sharing, and exposure to complex engineering challenges.

Amazon values work-life harmony and provides flexible work arrangements. The company offers comprehensive benefits including medical coverage and financial benefits. You'll be part of an inclusive culture with employee-led affinity groups and ongoing learning experiences through programs like Conversations on Race and Ethnicity (CORE) and AmazeCon.

The compensation is competitive, ranging from $129,300 to $223,600 based on location and experience, plus equity and other benefits. This is an opportunity to join a rapidly growing AWS service and help shape the future of cloud-based contact center technology while working with the latest in AI and cloud computing.