Software Development Engineer, Amazon Connect (AWS)

Amazon Connect is a revolutionary cloud-based contact center service within AWS that's transforming customer service experiences. Built on Amazon's decade-long internal development, this service enables businesses to create cloud contact centers within minutes. The role offers a unique opportunity to join a fast-growing AWS service that leverages AI, ML, and various AWS technologies like Amazon Lex, Polly, Lambda, S3, and Kinesis.

As a Software Development Engineer on the Amazon Connect team, you'll be part of AWS Solutions organization, working to provide business applications that serve millions of companies worldwide. You'll be responsible for developing scalable, resilient systems while maintaining a strong customer focus. The position involves working with modern web technologies, SOA, NoSQL databases, AI, ML, and Big Data solutions.

The team culture emphasizes work-life harmony, continuous learning, and inclusive collaboration. You'll be working in an environment that values diverse experiences and perspectives, with access to mentorship and career development resources. The role offers competitive compensation, comprehensive benefits, and the opportunity to shape the future of cloud-based contact center technology.

This position is ideal for developers who are passionate about solving complex engineering challenges, enjoy working with cutting-edge technologies, and want to make a meaningful impact on customer service solutions. You'll be joining a fun, inclusive team that takes pride in its work environment while maintaining a healthy work-life balance.