Software Development Engineer, Amazon Connect (AWS)

Amazon Connect is a revolutionary cloud-based contact center service within AWS Solutions that transforms how businesses deliver customer service. Built on Amazon's decade of experience in customer service excellence, this service enables rapid deployment of cloud contact centers with AI integration. The role offers a unique opportunity to join a fast-growing business unit, working with cutting-edge technologies including AI, ML, and cloud services.

As a Software Development Engineer, you'll be instrumental in shaping the future of cloud-based contact centers, working with a diverse team that values work-life balance and innovation. The position involves developing scalable solutions that directly impact millions of customers worldwide, leveraging AWS's comprehensive suite of services including Amazon Lex, Polly, Lambda, S3, and Kinesis.

The ideal candidate will thrive in a customer-focused environment, bringing strong computer science fundamentals and practical industry experience across the full technology stack. You'll be part of a team that values inclusive culture, continuous learning, and meaningful impact. The role offers excellent growth opportunities through mentorship, knowledge-sharing, and career development resources.

Working at AWS means joining the world's leading cloud platform provider, where you'll help transform how businesses interact with their customers. The position offers competitive compensation, comprehensive benefits, and the chance to work on innovative solutions that shape the future of customer service technology. Join us in revolutionizing the contact center industry through cloud technology and AI-driven solutions.