Software Development Engineer, Amazon Connect Contact Lens

Amazon Connect is a revolutionary cloud-based contact center service that leverages Amazon's decade of experience in customer service excellence. This role offers an exciting opportunity to join the Amazon Connect team, which is transforming the customer service industry through AI-powered solutions. As a Software Development Engineer, you'll be part of building a product that impacts millions of customers daily, working with cutting-edge technologies including AI, ML, and cloud services.

The position involves developing scalable, resilient systems for Amazon Connect, which integrates powerful services like Amazon Lex, Polly, Lambda, S3, and Kinesis. You'll be joining at a crucial growth phase, helping shape both the technology and product direction of this innovative service. The role demands strong technical expertise across modern web technologies, SOA, databases, and AI/ML implementations.

Amazon offers a comprehensive benefits package, including competitive salary, equity opportunities, and full medical coverage. The company culture strongly emphasizes work-life harmony, with flexible work arrangements and robust career development support. You'll be part of an inclusive environment that values diverse experiences and perspectives, with access to mentorship and numerous learning opportunities.

This is an ideal position for someone passionate about creating customer-centric solutions and eager to work on technology that's revolutionizing how businesses interact with their customers. You'll have the chance to make significant contributions to a rapidly growing service while working alongside talented engineers in a supportive, innovation-driven environment.