Software Development Engineer, Amazon Customer Service

Amazon is a global technology and e-commerce company, one of the world's most valuable companies.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Consumer

Description For Software Development Engineer, Amazon Customer Service

Join Amazon's Customer Service systems team as a Software Development Engineer where you'll be at the forefront of building innovative device applications and architecting scalable solutions using AWS. This role focuses on designing and developing software for Amazon's latest devices including Echo/Alexa devices, Fire TVs, Fire Tablets, and related Alexa app features on Android and iOS.

As a Software Development Engineer, you'll be responsible for converting requirements into scalable designs and quality code deliverables, participating in the full software development lifecycle, and building software pipelines for Android devices. The role requires strong technical abilities, excellent problem-solving skills, and the capability to provide technical mentorship to team members.

Amazon offers a collaborative work environment with a focus on work-life harmony, providing flexible work arrangements to support success both at work and home. The team operates in an agile development environment, using cutting-edge technologies to solve complex challenges. You'll have opportunities for continuous learning and career growth through knowledge-sharing and mentorship programs.

The position offers comprehensive benefits including medical, dental, and vision coverage, parental leave options, PTO, and a 401(k) plan. Amazon values diversity and inclusion, fostering a culture where employees can be proud of their differences through various employee-led affinity groups.

If you're passionate about building innovative solutions, have strong technical skills, and want to make an impact on a global scale, this role offers an excellent opportunity to work with one of the world's leading technology companies, developing solutions that directly impact millions of customers.

Last updated 8 hours ago

Responsibilities For Software Development Engineer, Amazon Customer Service

  • Design, build, and deploy software to support Amazon devices like Echo/Alexa, Fire TVs, and Fire Tablets
  • Convert requirements to scalable design and quality code deliverables
  • Contribute to full software development lifecycle including scoping, design, code, testing, deployment and maintenance
  • Build and maintain software pipelines for Android devices
  • Provide technical mentorship to other team members
  • Create software documentation
  • Participate in operational support and resolve root causes of issues

Requirements For Software Development Engineer, Amazon Customer Service

Java
  • 3+ years of non-internship professional software development experience
  • 2+ years of design or architecture experience
  • Experience programming with at least one software programming language
  • Strong problem solving and troubleshooting skills
  • Effective technical leadership skills

Benefits For Software Development Engineer, Amazon Customer Service

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
  • Medical, Dental, and Vision Coverage
  • Maternity and Parental Leave Options
  • Paid Time Off (PTO)
  • 401(k) Plan
  • Flexible work hours

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