Software Development Engineer, Amazon Delivery Experience

For millions of customers worldwide, Amazon's Delivery Experience (DEX) team is revolutionizing how customers receive their packages. The team is responsible for developing and managing customer-facing delivery programs across Amazon's global platform.

The Program Eligibility definition and vending team (PEPPA) serves as the central source for Delivery Benefit Program participation and eligibility information. This role offers high visibility work with direct impact on millions of customers worldwide, affecting every Amazon site's delivery experience.

As a Software Development Engineer, you'll be working on:

• Building highly scalable, fault-tolerant systems handling millions of daily operations
• Developing services that improve delivery option discoverability
• Architecting solutions across multiple systems
• Collaborating with teams across Amazon
• Creating frameworks to rank/arbitrate delivery benefits for optimal customer experience

The position combines technical excellence with business impact, requiring both strong engineering skills and the ability to think strategically about customer experience. You'll be working with cutting-edge technology while directly influencing how millions of customers worldwide receive their Amazon deliveries.

The role offers the opportunity to:

• Work on systems that power retail delivery both customer-facing and backend
• Develop new delivery programs and features
• Contribute to Prime shipping and other critical delivery services
• Build solutions that scale across Amazon's global platform
• Collaborate with multiple teams and stakeholders

This is an excellent opportunity for engineers who want to see their work directly impact customer experience while working on complex, large-scale systems.