Software Development Engineer, AWS Elastic Load Balancing, (Level 5), Customer Success Team

Elastic Load Balancing (ELB) at AWS is seeking a Senior Software Engineer to join their Customer Success team. This role focuses on developing innovative solutions for customer success, including building tooling for large-scale distributed canary systems and troubleshooting solutions powered by LLM and GenAI automation.

As a key member of the ELB team, you'll work on critical infrastructure that serves as the gateway for AWS services worldwide. The position offers an opportunity to shape the development of customer-facing tools while working with cutting-edge technologies in cloud computing.

The role combines technical leadership with hands-on development, requiring expertise in distributed systems, data platforms, and predictive analysis. You'll be responsible for designing and implementing highly scalable and robust workload solutions while contributing to architectural decisions that impact AWS's core services.

AWS offers comprehensive benefits, including medical coverage, 401k, and parental leave. The company promotes a culture of inclusion and continuous learning, with strong emphasis on work-life harmony. Career growth is supported through mentorship programs and knowledge-sharing initiatives.

The position is based in Seattle, WA, with compensation ranging from $129,300 to $223,600 depending on experience and location. This is an excellent opportunity for experienced engineers passionate about building large-scale systems and driving customer success through innovative solutions.