Software Development Engineer II, IES NCRC

We are part of the India & Emerging Stores Customer Fulfilment Experience Org, specifically the IES NCRC (Net Cost of Refunds and Concessions) team. Our mission is to address unique customer requirements and reduce the increasing costs/abuse associated with returns and rejects for Emerging Stores. We implement technical solutions to reduce the net cost of concessions/refunds, including addressing buyer and seller abuse, transportation costs, and operational costs at return centers.

The role involves building new system capabilities for strategic business initiatives using state-of-the-art technologies including AWS OpenSearch, Lambda, ECS, SQS, DynamoDB, and Neptune. You'll work on ML-based solutions ranging from regression-based (XgBoost) to deep-learning models (RNN, CNN) using frameworks like PyTorch, TensorFlow, and Keras.

As an SDE II, you'll have the opportunity to transform billions of lives through technical innovation, working in a high-performance agile ecosystem where engineers frequently connect with end customers. You'll influence product roadmaps, contribute to PRFAQs, and create significant impact through the technology you deliver.

The team operates at scale across multiple marketplaces, building automated systems for large-scale e-commerce business. You'll collaborate with highly skilled engineers, work on world-leading technologies, and build creative solutions that positively impact hundreds of millions of customers.

This is an excellent opportunity for someone who values large ownership, diverse technologies, and wants to be part of transforming the e-commerce landscape in emerging markets while building globally scalable solutions.