Software Support Engineer

Join Amazon's Digital Media Technology group, where innovation meets digital media delivery. As a Software Support Engineer in the Software Support Engineering team, you'll be part of a shared services organization providing multi-faceted application engineering services to multiple Digital product development teams. The role involves working with Amazon's digital products including Kindle, Digital Video, Audio, Music, Audible, and Digital Text products.

You'll be responsible for providing first-level support, troubleshooting complex applications, and developing tools to improve operational efficiency. The position requires strong technical skills in various programming languages, particularly Java, Python, and Linux systems. You'll work on maintaining and improving code, supporting deployments, and ensuring smooth operation of digital platform services.

This is an excellent opportunity for someone who enjoys working with smart technical professionals and wants to be at the forefront of digital media technology. You'll be handling multiple product lines while identifying common threads and solutions that can address various challenges. The role requires quick learning ability and skills to work on multiple overlapping tasks.

The position offers the chance to work with cutting-edge digital media technologies and be part of a team that's constantly pushing the boundaries of what's possible in digital media delivery. You'll interact with content acquisition teams, content providers, operations teams, and technical teams to ensure content publishing and delivery meets service level agreements.

If you're passionate about problem-solving, have strong technical skills, and want to be part of building the future of digital media technology at one of the world's leading tech companies, this role offers an exciting opportunity to grow your career while making a significant impact.