Solutions Engineer, Developer Solutions and Engineering Team

Global technology company specializing in e-commerce, cloud computing, digital streaming, and artificial intelligence.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · Consumer

Description For Solutions Engineer, Developer Solutions and Engineering Team

Join Amazon's Content Apps and Partner Engagement (CAPE) team as a Solutions Engineer, where you'll play a crucial role in developing world-class technical solutions for the Amazon Appstore ecosystem. This position combines technical expertise with developer advocacy, focusing on enabling third-party developers to successfully distribute their apps and games. You'll be working at the intersection of mobile technology and developer support, handling everything from complex debugging to creating developer resources.

The role involves deep technical work with Android applications, Amazon's mobile SDKs, and APIs, while also requiring strong communication skills to work with both external developers and internal teams. You'll be part of the Developer Support & Engineering (DSE) team, which manages technical support for customer and partner issues and app feature integrations on Managed Video Partner apps.

As a Solutions Engineer, you'll have the opportunity to impact the Amazon Appstore ecosystem directly, working on projects that improve developer experience and solve complex technical challenges. The position offers a unique blend of hands-on development, technical problem-solving, and developer advocacy. You'll be working with various technologies including Java, Linux, and web technologies, while also contributing to the larger goal of growing Amazon's app ecosystem.

The role is ideal for someone who combines strong technical skills with excellent communication abilities and a passion for mobile app development. You'll be working in a dynamic environment where you'll need to balance multiple responsibilities, from handling escalated technical issues to developing tools and documentation that improve the overall developer experience.

Last updated 6 hours ago

Responsibilities For Solutions Engineer, Developer Solutions and Engineering Team

  • Develop technical solutions to enable developers distribute apps and games within Amazon Appstore
  • Debug and troubleshoot issues with application development for Android, Amazon mobile SDKs and APIs
  • Interact with external developers and internal teams
  • Develop documentation and support materials
  • Act as subject matter expert for Amazon mobile APIs and Services
  • Drive projects to improve Amazon developer experience
  • Maintain coding projects in Perl, shell scripts, web technologies, and Java
  • Read and fix complex application code
  • Develop tools for operations and maintenance
  • Own digital products or components

Requirements For Solutions Engineer, Developer Solutions and Engineering Team

Java
Linux
JavaScript
  • Bachelor's degree in computer science or equivalent
  • 4+ years of technical support experience
  • Experience in C/Java or open source technologies
  • Knowledge of XML/SOAP, web services, web application development
  • Experience in Perl or shell scripts
  • Detailed knowledge of UNIX/Linux operating system and tools
  • Ability to troubleshoot complex Enterprise Level applications
  • Problem solving and operational excellence skills

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