Sr. Software Development Engineer, Amazon Connect - Contact Control Panel

Amazon Connect is a revolutionary cloud-based contact center service within AWS Solutions, leveraging Amazon's decade of experience in customer service excellence. This senior role focuses on developing the Contact Control Panel, a crucial component of Amazon Connect. The position offers an opportunity to work on a rapidly growing service that's transforming the contact center industry through cloud technology and AI integration.

As a Senior SDE, you'll be instrumental in building scalable solutions that impact millions of customers worldwide. The role combines technical leadership with hands-on development, requiring expertise in React, microservices architecture, and full-stack development. You'll work in an innovative environment that values work-life harmony and inclusive culture.

The team is part of AWS, the world's leading cloud platform, known for pioneering cloud computing and continuous innovation. You'll join a diverse, collaborative environment that emphasizes learning and growth. The position offers competitive compensation ($151,300-$261,500 based on location) plus equity and comprehensive benefits.

This is an ideal opportunity for experienced engineers who want to lead technical initiatives, mentor others, and make a significant impact on a rapidly growing AWS service. The role combines the excitement of a fast-growing product with the stability and resources of Amazon, offering unique challenges in cloud computing, customer service technology, and distributed systems.