Join Amazon's Worldwide Returns and ReCommerce team (WWR&R), an innovative organization dedicated to 'making zero happen' through their mission of eliminating defects that cause returns, delivering zero cost returns, and achieving zero product waste to landfill. As a Senior Software Development Engineer, you'll be part of a team that manages the lifecycle of returned and damaged products, developing cutting-edge solutions using machine learning, automation, and innovative technology. The role involves building massively scalable, distributed real-time systems using technologies like C++, Java, and distributed databases.
The team focuses on complex challenges including training ML models for routing optimization, inventing new channels for product reuse, developing world-class product support, and creating delightful customer return experiences. You'll work in an environment that values operational excellence while maintaining work-life balance, offering substantial career growth opportunities.
This position requires strong technical leadership skills, with responsibilities including driving the technical vision, mentoring other engineers, and implementing best practices. You'll be solving some of the most challenging problems in e-commerce while contributing to customer satisfaction, business efficiency, and environmental sustainability.
Working with WWR&R means joining a team that combines technical innovation with meaningful impact - benefiting customers, the company, and the environment. The role offers the unique opportunity to work on systems that directly influence Amazon's global returns and recommerce operations, while being part of a supportive team that values both technical excellence and sustainable solutions.