Support Engineer, Amazon

Join Amazon's Worldwide Returns & ReCommerce team (WWR&R), an innovative organization dedicated to 'making zero happen' through their '4 Zeros' mission: zero defects, zero cost of returns, zero product waste, and net zero carbon. As a Support Engineer in the WWR&R data engineering team at Amazon Hyderabad Development Center, you'll be part of building the next generation of Reverse Logistics data lake platform.

The role combines technical expertise with customer interaction, focusing on implementing and supporting analytic technologies that provide timely, flexible access to data. You'll work in an agile environment, handling various tasks from SQL coding to data pipeline design, while interfacing with business customers to understand key datasets and requirements.

The position offers significant growth opportunities within an established team backed by strong leadership. You'll contribute to Amazon's environmental initiatives while working on cutting-edge data solutions. The team culture emphasizes both technical excellence and work-life balance, making it an ideal environment for professionals who want to make a meaningful impact while advancing their careers.

WWR&R's work spans multiple technical areas, including machine learning model training, automated routing optimization, and development of world-class product support systems. You'll be part of a team that manages the entire lifecycle of returned or damaged products, implementing solutions that benefit customers, the business, and the environment.

The ideal candidate is self-motivated, adaptable, and thrives in a fast-paced environment. You'll join a team that values innovation, operational excellence, and environmental sustainability, working on projects that directly impact Amazon's global returns and recommerce operations.