Support Engineer

Amazon's Profit Intelligence team is seeking a Support Engineer to join their innovative group that impacts key pillars including Pricing, Promotions, Advertising, and Inventory Management. This role combines technical support with development opportunities, focusing on systems that secure and govern data across multiple storage and access layers.

The position involves working with petabytes of data, building and maintaining systems that track data quality, catalogue datasets, detect duplication, and ensure correct data semantics. You'll be part of a team that measures and predicts true profit/loss for each Amazon shipment, providing crucial insights for the retail business.

As a Support Engineer, you'll handle troubleshooting tasks, develop operational tools, manage deployments, and own ETL components. The role offers a balance of technical challenges and system maintenance, with opportunities to work with cutting-edge cloud services in AWS, distributed systems, and data mining.

The team culture emphasizes innovation, agility, and practical problem-solving, while maintaining a healthy work-life balance. You'll be joining a group of engineers who tackle ambitious goals while pushing the boundaries of what's possible in large-scale data systems.

This position is ideal for someone who combines strong technical support skills with development capabilities, and who is interested in working with complex data systems that directly impact Amazon's business decisions. The role offers exposure to various Amazon technologies and the opportunity to work on systems that process millions of shipments daily.