Support Engineer, IES RCX

Amazon IES RCX team is offering an exciting opportunity to join their innovative team focused on industry-leading products and technologies. The role involves working on initiatives to optimize customer experience in the Returns area while reducing operational costs. As a Support Engineer, you'll be part of a team managing systems that operate 24/7 at massive scale, requiring exceptional standards of quality, performance, and reliability.

The position combines technical support and development work, requiring strong troubleshooting skills and programming capabilities. You'll collaborate with engineers across various architectural layers to deliver solutions for Amazon customers in emerging markets. The role demands attention to detail and enthusiasm for new technology, making it perfect for someone passionate about technical problem-solving and customer service.

Working at Amazon means being part of a company that values innovation and customer obsession. You'll have the opportunity to work with cutting-edge technologies and contribute to systems that impact millions of customers globally. The team environment encourages learning and growth, with exposure to diverse technical challenges and the chance to work with some of the best minds in the industry.

This role offers an excellent opportunity to develop your technical skills while working on meaningful projects that directly impact customer experience. You'll be part of Amazon's larger mission to be Earth's most customer-centric company, with the chance to contribute to systems that operate at unprecedented scale.