Support Engineer II, TSE Operations Product Team

Amazon's Trustworthy Shopping Experience (TSE) team is seeking a Support Engineer II to join their Operations Product Team. This role combines software development with operational process improvement, focusing on building and maintaining self-service software products called Paramount workflows.

The position offers an exciting opportunity to work at the intersection of technology and e-commerce operations, where you'll be responsible for ensuring a trustworthy shopping experience for Amazon customers. You'll work with cutting-edge technologies, including Large Language Models (LLMs), and collaborate with cross-functional teams including Software Engineers, Product Managers, and Data Scientists.

As a Support Engineer, you'll be instrumental in designing, developing, and launching innovative solutions that help eliminate catalog defects, ensure listing compliance, and improve the overall customer and seller experience on Amazon's marketplace. The role requires both technical expertise in programming languages like Java and Python, as well as strong analytical and communication skills.

The TSE team plays a crucial role in Amazon's ecosystem by protecting the buying experience while minimizing friction for sellers. You'll be working on projects that directly impact Amazon's bottom line and contribute to maintaining trust in one of the world's largest e-commerce platforms.

This is an ideal position for someone who enjoys both technical problem-solving and business process optimization. You'll have the opportunity to work with Amazon's proprietary tools and technologies while contributing to the development of solutions that serve millions of customers and sellers worldwide.

The role offers exposure to various aspects of Amazon's operations, from catalog management to policy implementation, providing excellent opportunities for professional growth and development within a leading tech company. You'll be part of a team that values innovation, customer obsession, and operational excellence, working on projects that have a direct impact on Amazon's global marketplace.