Support Engineer III

Perfect Order Experience (POE) Team at Amazon is seeking a passionate, results-oriented Support Engineer III to enhance their Seller Compliance operations. This role combines software engineering support with customer service excellence, requiring expertise in root cause analysis, code fixes, and tools development. The position demands strong technical skills in systems and software engineering, with responsibilities spanning across multiple products and platforms.

The ideal candidate will have proven experience in software engineering support or equivalent roles, demonstrating the ability to drive process improvements and deliver excellent technical support. Working within a world-class engineering team, you'll be responsible for diagnosing complex production issues, developing automation solutions, and maintaining critical systems in AWS environments.

Key technical aspects include working with Ruby, Rails, Java, Python, and shell scripting, while managing deployments and infrastructure in cloud environments. The role requires strong problem-solving abilities, excellent communication skills, and the capacity to work effectively in a fast-paced environment.

This position offers the opportunity to work with cutting-edge technology at Amazon, one of the world's leading technology companies. You'll be part of a team that values operational excellence, customer focus, and continuous improvement. The role provides exposure to various aspects of Amazon's technology stack and the chance to impact the seller compliance ecosystem directly.

Join Amazon's POE team to contribute to critical systems that ensure marketplace integrity while developing your career in a dynamic, challenging environment. This role is perfect for someone who combines technical expertise with a passion for operational excellence and customer service.