Support Engineer - III, Cross Border Team

Amazon Exports & Expansion (AEE) Tech team is seeking a Support Engineer III to join their Cross Border Team. This role combines operational excellence with software engineering, focusing on maintaining and improving critical infrastructure. You'll be responsible for deployments, automation, scaling, and resolving operational issues within software services. The position offers an opportunity to work with a dynamic team of software developers while managing critical infrastructure components.

The role involves hands-on technical work including system troubleshooting, automation development, and infrastructure maintenance. You'll be part of Amazon's international expansion efforts, helping to bring Amazon's footprint to new countries by supporting technology that delivers best-in-class customer experiences. This position requires both technical depth and strong communication skills, as you'll work closely with development teams to identify and resolve operational needs.

As a Support Engineer III, you'll be instrumental in ensuring system reliability and scalability, while also contributing to automation initiatives that improve operational efficiency. The role offers exposure to distributed systems, web services, and large-scale infrastructure, making it an excellent opportunity for someone looking to grow their technical skills while working on systems that impact millions of customers globally.

Working at Amazon means being part of a company that values innovation, customer obsession, and operational excellence. You'll have access to cutting-edge technology and the opportunity to solve complex problems at scale. The team culture encourages learning, creativity, and taking ownership of critical systems that power Amazon's international expansion efforts.