Support Engineer III, Payment Services

Amazon Payments Services is a critical infrastructure that processes millions of transactions daily across numerous countries and payment methods, serving over 100 million customers and merchants. The team builds systems that process payments at unprecedented scale, focusing on accuracy, speed, and mission-critical availability. As a Support Engineer III, you'll be part of a team that handles complex troubleshooting, develops automation tools, and maintains critical payment systems. You'll work with multiple technologies including Java, Ruby, Python, and AWS, while ensuring operational excellence. The role offers opportunities to learn and work on large-scale distributed systems, solve complex problems, and grow within one of Amazon's fastest-growing e-commerce service platforms. Based in Bangalore, India, you'll be responsible for maintaining service level agreements, developing operational tools, and contributing to the team's knowledge base. This position combines technical support with development work, making it ideal for engineers who enjoy both problem-solving and coding. The role offers exposure to cutting-edge payment technologies and the chance to impact systems handling billions of dollars in transactions annually.