Support Engineer III, Security Issue Management

Earth's most customer-centric company focused on innovation and customer experience.
$67,200 - $150,300
Security
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Cybersecurity · Enterprise SaaS

Description For Support Engineer III, Security Issue Management

Amazon's Security Issues Management team is seeking a Support Engineer III to join their mission of protecting customer trust and maintaining high security standards. This role combines technical expertise with security focus, where you'll design and maintain scalable security solutions that empower Amazon's builders to maintain secure systems. You'll work with cutting-edge technology to develop and support tools used across Amazon's vast ecosystem.

The position offers unique opportunities to impact security across all Amazon services. You'll collaborate with cross-functional teams, troubleshoot complex technical issues, and create automated solutions using Python, SQL, and other technologies. The role involves both hands-on technical work and strategic thinking to enhance Amazon's security posture.

As part of Amazon Security, you'll join an organization that's central to maintaining customer trust across all Amazon's products and services. The team values work-life harmony, offering flexible arrangements to support both professional and personal success. You'll be part of an inclusive culture that embraces diversity of ideas and continuous learning.

The role offers competitive compensation ranging from $67,200 to $150,300 based on location, plus comprehensive benefits including medical coverage and 401k. You'll have opportunities for career growth through extensive training and development resources, working alongside some of the brightest minds in security.

This position is ideal for someone who combines technical expertise with a passion for security, enjoys solving complex problems, and wants to make a significant impact on protecting one of the world's largest technology companies. You'll be instrumental in raising the security bar through thoughtful automation and innovative solutions, while working in a collaborative environment that values diverse perspectives and continuous improvement.

Last updated 12 hours ago

Responsibilities For Support Engineer III, Security Issue Management

  • Serve as primary point of contact for builders and security partners
  • Develop and maintain security metrics and documentation
  • Utilize scripting languages to automate processes and enhance security solutions
  • Troubleshoot complex issues within team-owned infrastructure
  • Support and enhance internally developed analysis tools
  • Leverage SQL for data collection and analysis
  • Improve support processes through scripting and automation

Requirements For Support Engineer III, Security Issue Management

Python
  • 2+ years of software development, or 2+ years of technical support experience
  • Experience scripting in modern programming languages
  • Experience troubleshooting and debugging technical systems

Benefits For Support Engineer III, Security Issue Management

Medical Insurance
401k
  • Medical Insurance
  • 401k

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