Support Engineer III, TFS-TAS

Global technology and e-commerce company that leads in online retail, cloud computing, and artificial intelligence.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Finance · Logistics

Description For Support Engineer III, TFS-TAS

Transportation Financial Systems (TFS) at Amazon is seeking a Support Engineer III to join their team that manages technology components handling financial activities for transportation business. TFS systems are crucial in providing financial document creation & management, expense auditing, accounting, payments, and cost allocation functions across all transportation programs and retail expansion globally.

The role combines technical support and software development responsibilities, requiring expertise in languages like Perl, Ruby, and Java, along with strong SQL skills. You'll be working on highly scalable systems that operate at a granular level to reconcile transportation financial accounts with zero manual entries.

As a Support Engineer III, you'll be responsible for maintaining system reliability, troubleshooting production issues, developing monitoring solutions, and implementing fixes. The position offers opportunities to build domain expertise in both financial systems and transportation while working on global product suites that touch every package movement across Amazon.

The ideal candidate should be detail-oriented, possess excellent communication skills, and demonstrate strong organizational abilities. You must be capable of handling multiple tasks simultaneously, working independently, and maintaining professionalism under pressure. Critical thinking and proactive problem-solving skills are essential, as you'll need to identify and prevent potential issues before they impact operations.

This role offers the unique opportunity to work at the intersection of finance and logistics technology, helping to abstract logistics complexities from the financial world and financial complexities from the logistics world. You'll be part of a team that's building next-generation products aimed at revolutionizing how Amazon handles transportation finances globally.

Last updated an hour ago

Responsibilities For Support Engineer III, TFS-TAS

  • Troubleshoot, diagnose and fix production software issues
  • Develop monitoring solutions
  • Perform software maintenance and configuration
  • Implement fixes for internally developed code
  • Perform SQL queries
  • Work alongside development on Amazon Corporate and Divisional Software projects
  • Update/enhance current software
  • Automate support processes
  • Document systems

Requirements For Support Engineer III, TFS-TAS

Java
Ruby
  • 2+ years of software development or technical support experience
  • Experience scripting in modern program languages
  • Experience troubleshooting and debugging technical systems

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