Support Engineer, Japan Store Tech

Amazon's Supply Chain Tech team is seeking a Support Engineer to join their Japan Store Tech division. This role combines technical support and software development responsibilities, focusing on supporting Amazon's cross-border carrier partnerships and delivering quality software solutions for Amazon Global Sellers.

The position offers an opportunity to work in a multi-cultural, diverse environment within Amazon's global technology organization. As a Support Engineer, you'll be responsible for leading support activities for Amazon's partnered cross-border carriers and helping deliver world-class software solutions. The role involves technical onboarding support, carrier configuration management, quality assurance, and operational support to ensure service quality meets Amazon's high standards.

The team is part of the greater Japan Store Tech, a global software development group, focusing on creating feature innovations for supply chain experience. Their mission is to unlock faster delivery speeds, lower costs, expand selection, improve selling partner satisfaction, and strengthen synergy between JP and worldwide operations.

This is an excellent opportunity for someone with technical support or development background who wants to work at the intersection of e-commerce, logistics, and technology. The role requires strong technical skills in Java, REST APIs, and web technologies, combined with excellent communication abilities in both English and Chinese. You'll be working with teams across the globe, making this an ideal position for someone interested in international collaboration and technical problem-solving in a fast-paced environment.