Support Engineer, Software Development

Amazon is a global technology and e-commerce company that operates the world's largest online marketplace.
Backend
Entry-Level Software Engineer
In-Person
5,000+ Employees
1+ year of experience
E-Commerce

Description For Support Engineer, Software Development

Join Amazon's Seller Engagement and Enablement team in a dynamic role supporting the growth of Amazon.in's marketplace. This position focuses on enabling sellers to successfully onboard and operate on Amazon's platform in India. You'll be part of a crucial team that provides comprehensive support for seller registration across desktop and mobile platforms, helps merchants optimize their shipping strategies, and guides brands in product selection and business growth.

The role combines technical support with hands-on development work, requiring both strong problem-solving abilities and coding skills. You'll work with AWS services, handle production deployments, and create automation solutions for common issues. This is an excellent opportunity for someone with a technical background who wants to impact e-commerce growth in India while working with cutting-edge technology.

The team plays a strategic role in shaping product features that directly influence seller success and platform growth. You'll be involved in maintaining and improving key platforms that are fundamental to Amazon's seller ecosystem. The position offers exposure to large-scale systems and the opportunity to work on solutions that help transform India's digital commerce landscape.

This role is ideal for candidates who combine technical expertise with strong communication skills, as you'll interact with multiple stakeholders while solving complex technical challenges. You'll gain valuable experience in e-commerce technology while contributing to Amazon's mission of being Earth's most customer-centric company.

Last updated 13 hours ago

Responsibilities For Support Engineer, Software Development

  • Follow tech SOP for completing project/onboarding tasks
  • Write code for small tasks and issue rectification
  • Debug minor issues in services
  • Handle production deployment and sanity checks
  • Reassign TTs to appropriate teams following SOP
  • Write automation scripts for common issues
  • Work with AWS services like Lambda, SQS, DDB

Requirements For Support Engineer, Software Development

Python
JavaScript
Java
Linux
  • 1+ years of software development or technical support experience
  • Experience troubleshooting and debugging technical systems
  • Experience with modern programming languages
  • Computer Science degree or 1 year relevant experience
  • Strong in at least one scripting language
  • Basic understanding of data structures and algorithms
  • Excellent written and verbal communication skills
  • Strong organizational skills
  • Excellent troubleshooting and documentation skills

Benefits For Support Engineer, Software Development

Medical Insurance
Dental Insurance
Vision Insurance
Parental Leave
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Parental Leave
  • Workplace accommodations available for disabilities

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