System Development Engineer, AWS Incident Response

AWS Infrastructure Services is seeking a System Development Engineer to join their AWS Incident Response team. This role is crucial in maintaining AWS's global infrastructure and ensuring cloud service reliability. You'll be part of the team that keeps the cloud running, supporting AWS data centers, servers, storage, and networking equipment.

As a System Development Engineer, you'll build automation tools for detecting and resolving infrastructure issues, lead high-visibility incident resolution, and drive continuous improvement based on incident learnings. You'll work with distributed systems at scale, participating in an on-call rotation that includes weekends and holidays.

The role combines hands-on technical work with incident management leadership. You'll use programming languages like Python, Ruby, Go, or Java to create tools that improve AWS's infrastructure reliability. The position offers significant growth potential within AWS's supportive team environment, with formal mentorship programs and opportunities to learn from experienced colleagues.

Key aspects of the role include:

• Building and enhancing incident detection and management tools
• Leading conference calls and remote teams during major incidents
• Implementing automation to prevent or minimize future incidents
• Participating in Agile development processes
• Creating technical documentation and procedures
• Mentoring team members

AWS offers comprehensive benefits, values work-life harmony, and maintains an inclusive culture that welcomes diverse perspectives. The company provides extensive resources for career development and knowledge-sharing, making it an ideal environment for engineers who want to make a significant impact while growing their careers.

This position is based in Sydney, Australia, and offers the opportunity to work with cutting-edge technology while solving complex infrastructure challenges at a global scale.