System Development Engineer

Amazon's Support Engineering team is seeking a System Development Engineer to join their team that enables independent authors and content creators to publish eBooks and print books. This role is part of the tier 2&3 production support team responsible for the Kindle digital product family.

The position requires strong technical skills in infrastructure automation, programming, and Linux systems. You'll be working on critical systems that power Amazon's digital publishing platform, including the Kindle Store and Print on Demand technology.

As a System Development Engineer, you'll be responsible for troubleshooting complex technical issues, developing automation tools, managing deployments, and ensuring system reliability. The role offers opportunities to work with cutting-edge technologies while supporting Amazon's vision of providing customers with the world's largest selection of books in their preferred format.

The team culture emphasizes work-life balance, inclusion, and professional growth. You'll have the opportunity to collaborate with experienced professionals, participate in mentorship programs, and develop your skills across various technologies and systems.

Key responsibilities include handling production support tickets, developing operational tools, managing software deployments, and maintaining service level agreements. The ideal candidate should be able to learn quickly, handle multiple concurrent tasks, and work effectively in a fast-paced environment.

This role offers the chance to work on impactful projects that directly affect millions of authors and readers worldwide. You'll be part of a team that values knowledge sharing, continuous learning, and career development, with opportunities to grow your technical and leadership skills.