System Development Engineer, Field Oper Return & ReCommerce

Earth's most customer-centric company focused on e-commerce, cloud computing, and technology solutions.
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS · Logistics

Description For System Development Engineer, Field Oper Return & ReCommerce

Amazon's Worldwide Returns, ReCommerce & Sustainability (WW RR&S) team is seeking a System Development Engineer to join their innovative organization dedicated to 'making zero happen'. The role focuses on supporting software applications responsible for shipment, item availability, customer promises, and fulfillment services. As part of a team working to eliminate defects causing returns, deliver zero cost returns, and achieve net-zero carbon emissions, you'll be instrumental in developing sustainable re-use channels.

The position requires expertise in troubleshooting production software, developing monitoring solutions, and implementing fixes using various programming languages. You'll work with distributed systems, handle high-impact production issues, and coordinate across multiple teams including Development, Operations, and IT Support.

The ideal candidate should possess strong problem-solving abilities, excellent communication skills, and the capability to work independently while managing multiple tasks. You'll be part of a team that drives incredible customer, business, and environmental impact while maintaining a reasonable work-life balance. The role offers substantial career growth opportunities within Amazon's established and experienced team.

Working in the WW RR&S organization, you'll contribute to Amazon's commitment to sustainability and circular economy initiatives. The team manages the entire lifecycle of returned or damaged products, employing machine learning models for optimization and developing innovative solutions for product reuse. This is an opportunity to make a significant impact on both customer experience and environmental sustainability at one of the world's largest e-commerce companies.

Last updated 8 hours ago

Responsibilities For System Development Engineer, Field Oper Return & ReCommerce

  • Troubleshooting, diagnosing and fixing production software issues
  • Developing monitoring solutions
  • Performing software maintenance and configuration
  • Implementing fixes for internally developed code
  • Performing SQL queries
  • Building and developing tools for automating daily operational activities
  • Working alongside development on Amazon Corporate and Divisional Software projects
  • Updating/enhancing current software
  • Automation of support processes
  • Documentation of systems

Requirements For System Development Engineer, Field Oper Return & ReCommerce

Java
Python
Ruby
  • Knowledge of at least one modern programming language such as C, C++, Java, or Perl
  • Experience programming with at least one modern language such as C++, C#, Java, Python, Golang, PowerShell, Ruby
  • Experience tools for automation (building, testing, releasing or monitoring)

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