System Development Engineer I, Amazon

Amazon Selection and Catalog Systems (ASCS) is seeking a System Development Engineer I to join their Services Support Team under Catalog Support and Programs (CSP). This role is crucial in supporting the world's largest e-commerce products catalog, which processes hundreds of millions of updates across billions of products. As a System Development Engineer, you'll be responsible for providing service-level support to ASCS Engineering teams, managing tier 1-3 systems, and ensuring software packages remain vulnerability-free. The role combines hands-on technical work with strategic thinking, requiring expertise in system/tool coding and AWS services.

The position offers an opportunity to work with cutting-edge technologies including parallel processing, Machine Learning, Natural Language Processing, and Image Recognition. You'll be part of a team that serves as the single point of contact for item-related issues across retail and merchant catalogs. The role demands excellent technical skills, strong communication abilities, and a proven track record of working with cross-functional teams.

Key responsibilities include handling system tickets, supporting software deployments, building automation tools, and driving operational excellence. You'll work in a fast-paced environment where you'll need to balance complex technical challenges with routine maintenance tasks. The ideal candidate will be self-motivated, detail-oriented, and comfortable with ambiguity.

This role is perfect for someone who enjoys discovering and solving ambiguous problems, can quickly learn complex systems, and wants to make a direct impact on Amazon's global e-commerce infrastructure. You'll be working with diverse data sets and cross-functional teams, using data-driven approaches to improve processes and systems. The position offers growth opportunities within Amazon's technical organization while contributing to systems that serve millions of customers worldwide.