System Development Engineer II, Amazon

World's largest e-commerce company building systems that power online shopping experiences worldwide.
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · E-Commerce

Description For System Development Engineer II, Amazon

Amazon Selection and Catalog Systems (ASCS) is seeking a System Development Engineer II to join their Services Support Team under Catalog Support and Programs (CSP). This role is crucial in supporting the world's largest e-Commerce products catalog, which processes hundreds of millions of updates across billions of products. As a System Development Engineer, you'll be responsible for providing Service Level issue support to ASCS Engineering teams, managing tier 1-3 systems, and ensuring software packages remain vulnerability-free. The role involves setting up metrics, monitoring alarms, and driving root cause resolutions for recurring issues.

The ideal candidate will possess strong system/tool coding abilities and AWS services understanding. You'll work with diverse data sets and cross-functional teams to drive process improvement. The position requires excellent problem-solving skills, the ability to learn complex systems quickly, and strong communication skills to work effectively with engineering teams.

Key responsibilities include handling system tickets, supporting software deployments, delivering maintainable solutions, and contributing to operational excellence. You'll also lead technical design discussions and mentor junior engineers. The role offers the opportunity to work with cutting-edge technologies including parallel processing, Machine Learning, Natural Language Processing, and Image Recognition.

Working at Amazon's ASCS team means being part of a dynamic environment where you'll help power the online buying experience for customers worldwide. The role requires a self-starter mentality, comfort with ambiguity, and strong attention to detail. You'll be expected to think strategically about business, product, and technical challenges while working cross-organizationally to implement solutions.

This is an excellent opportunity for someone passionate about large-scale systems, automation, and maintaining critical infrastructure that impacts millions of customers globally. The role offers significant growth potential and the chance to work with some of the most advanced e-commerce systems in the world.

Last updated 16 hours ago

Responsibilities For System Development Engineer II, Amazon

  • Handle system and service tickets across multiple products and services
  • Support software deployment in staging and production environments
  • Deliver maintainable solutions using appropriate technologies
  • Perform troubleshooting to resolve defects
  • Drive company-wide campaigns and manage compliance risks
  • Lead technical design discussions and mentor junior engineers
  • Build tools to improve operational efficiency

Requirements For System Development Engineer II, Amazon

Python
Java
Go
Linux
  • Experience designing and architecting large-scale systems
  • Experience in automating, deploying, and supporting large-scale infrastructure
  • Programming experience with modern languages (C++, C#, Java, Python, Golang, PowerShell, Ruby)
  • Experience with distributed systems at scale
  • Experience working in an Agile environment
  • Experience building services using AWS products
  • Bachelor's or Master degree in Engineering or related field
  • 4+ years of DevOps or SysOps experience
  • Strong debugging/troubleshooting skills

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