System Development Engineer, Playback Operations Systems Group, Prime Video

Come build the future of entertainment with Prime Video's Playback Operations Systems Group. As a System Development Engineer, you'll shape the future of streaming entertainment by supporting device automation systems for live events and 24/7 linear operations. The role combines operational excellence with innovative system design, focusing on maintaining and enhancing Prime Video's live streaming capabilities.

You'll work within multiple systems, analyzing and resolving issues to improve customer experience. The position offers exposure to cutting-edge streaming technology and the chance to impact millions of viewers globally. Daily responsibilities include monitoring system health, developing automation tools, troubleshooting critical issues, and collaborating with cross-functional teams.

The Playback Ops Systems Group builds and maintains high-performance customer experience monitoring tooling and infrastructure, taking ownership of the end-to-end live monitoring experience. From Living Room devices through encoding platforms to Amazon Video Operation Centers (AVOCs), you'll be at the forefront of ensuring seamless streaming experiences.

This is an ideal role for someone passionate about large-scale systems, automation, and video streaming technology. You'll have the opportunity to work with modern technologies, handle real-time operations, and contribute to the evolution of one of the world's leading streaming platforms. The position offers significant growth potential and the chance to work with talented engineers in a fast-paced, customer-focused environment.