Systems Development Engineer, Enterprise Engineering

Global technology company that provides e-commerce, cloud computing, digital streaming, and artificial intelligence services.
DevOps
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS

Description For Systems Development Engineer, Enterprise Engineering

The Enterprise Engineering Unified Communications team at Amazon is seeking a Systems Development Engineer to join their dynamic team. This role is crucial in providing globally scaled, high-quality voice and video communications solutions that support Amazonians worldwide. The position combines deep technical expertise in telecommunications with modern cloud infrastructure development.

As a Systems Development Engineer, you'll be at the forefront of architecting and enhancing AWS-based telecommunications infrastructure that serves Amazon's global operations. You'll work with both custom-built solutions and commercial software, applying your expertise in object-oriented programming and Linux-based enterprise environments. The role demands a strong understanding of large-scale computing solutions, networking, and telecommunications fundamentals.

The position offers the opportunity to work with cutting-edge technologies while solving complex challenges that impact Amazon's worldwide operations. You'll be part of a team that values quality, test-driven development, and automated solutions. The role involves designing self-service oriented solutions that help Amazonians focus on their core work rather than computing environment concerns.

Key responsibilities include implementing automated solutions for virtualized infrastructure management, developing new features, generating operational metrics, and participating in on-call rotations. You'll work in a fast-paced DevOps environment where you'll balance multiple priorities while maintaining attention to detail. The role requires expertise in AWS or similar cloud platforms, strong understanding of telecommunications protocols (SIP, TDM, H.323), and networking concepts.

This is an excellent opportunity for someone who is passionate about building large-scale systems, loves solving complex problems, and wants to make a significant impact on Amazon's global communications infrastructure. You'll be part of a team that enables critical business communications across all Amazon organizations, including corporate offices, customer service teams, and fulfillment centers.

Last updated 14 hours ago

Responsibilities For Systems Development Engineer, Enterprise Engineering

  • Design and implement new solutions for AWS-based telecommunications infrastructure
  • Automate integrations and system management
  • Generate operational metrics for dashboards
  • Troubleshoot complex issues in a DevOps environment
  • Participate in on-call rotations
  • Support and enhance globally scaled voice and video communications solutions
  • Help junior engineers develop their skills

Requirements For Systems Development Engineer, Enterprise Engineering

Python
Linux
Go
Java
  • Bachelor's Degree in a technical field or relevant work experience
  • Experience programming in modern languages (Python, Ruby, Golang, Java, C++, C#, Rust)
  • Strong scripting skills (Python, Perl, or similar)
  • Experience designing or architecting new and existing systems
  • Experience in telecommunications or voice network engineering
  • Experience managing large-scale VoIP/video platforms
  • Experience with BroadWorks Cloud PBX/UC solutions
  • Knowledge of TCP/IP OSI-model networking concepts

Benefits For Systems Development Engineer, Enterprise Engineering

Medical Insurance
401k
Parental Leave
  • Comprehensive medical insurance
  • 401(k) retirement plan
  • Parental leave benefits

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