Systems Development Engineer, Enterprise Engineering - Unified Communications

Global technology and e-commerce company that provides a wide range of products and services.
San José Province, San José, Costa Rica
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS

Description For Systems Development Engineer, Enterprise Engineering - Unified Communications

The Unified Communications team at Amazon is seeking a Systems Development Engineer to join their Enterprise Engineering team. This role is part of a team that owns and manages enterprise software services used by Amazonians globally, focusing on world-class communications solutions. The position combines software development, DevOps practices, and systems engineering, with a strong emphasis on automation and cloud management.

The ideal candidate will work on developing and integrating communication solutions, implementing infrastructure as code, and ensuring the maintenance and scaling of complex distributed systems. They will be responsible for managing services like Slack, Zoom, Webex, Print, and Telephony, while working with various AWS cloud services and database technologies.

This is an excellent opportunity for a systems engineer who enjoys working with both software development and infrastructure, and who has a passion for automation and problem-solving. The role offers exposure to large-scale systems and the chance to work with cutting-edge technologies in a global environment.

The position requires strong technical skills in software development, systems administration, and cloud technologies, combined with the ability to work independently while being a team player. The engineer will be part of an agile team that values proactive problem-solving and continuous improvement.

Key aspects of the role include developing software solutions, creating automation scripts, troubleshooting complex systems, working with cloud infrastructure, and maintaining various database systems. The position also involves on-call rotations and the opportunity to lead large-scale incidents, making it ideal for someone who thrives in a dynamic, fast-paced environment.

Last updated 10 days ago

Responsibilities For Systems Development Engineer, Enterprise Engineering - Unified Communications

  • Design and develop software solutions and services to resolve customer problems
  • Develop automation and scripting to support, scale and maintain complex distributed systems
  • Troubleshoot problems and find root causes
  • Work with AWS cloud and physical components
  • Work with and maintain advanced storage solutions like SQL and NoSQL databases
  • Generate metrics and stats to show system health
  • Develop deployment pipelines
  • Help design and execute product roadmaps
  • Participate in on-call rotations

Requirements For Systems Development Engineer, Enterprise Engineering - Unified Communications

Python
Java
Go
  • 2+ years of non-internship professional software development experience
  • 1+ years of designing or architecting systems experience
  • 3+ years of administrative experience in networking, storage systems, operating systems
  • Experience programming with modern languages like C++, C#, Java, Python, Golang, PowerShell, Ruby
  • Experience utilizing AWS cloud solutions in a DevOps environment
  • Experience with CI/CD pipelines build processes
  • Proficiency in English Language

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