Systems Development Engineer, Tooling & Automation (SETA)

Join AWS's SysDev Engineering, Tooling & Automation (SETA) team, part of the AWS Frontline Support Organization. This role focuses on building and maintaining critical tooling and automation that AWS support engineers rely on for customer issue diagnosis and resolution. The team has ambitious goals to enhance human capabilities using cutting-edge generative AI, machine learning, web frameworks, and AWS services.

As a Systems Development Engineer, you'll work on a broad spectrum of projects using various technology stacks, primarily Python, JavaScript/TypeScript, and React. You'll be involved in both backend and frontend development, infrastructure as code, and will participate in system design, risk assessment, and prototyping. The role offers exposure to AWS's global organization and deep insights into AWS products and services.

The position combines hands-on technical engineering with opportunities to specialize in data analysis, AI, architecture design, and team leadership. You'll be part of a dynamic team that values innovation, continuous learning, and customer success. Regular responsibilities include code review, system analysis, and participation in on-call rotations.

AWS values diverse experiences and backgrounds, encouraging applications from candidates with non-traditional career paths. The company emphasizes work-life harmony and maintains an inclusive culture through employee-led affinity groups and ongoing learning experiences. As part of AWS, you'll contribute to the world's leading cloud platform while working with cutting-edge technologies and solving complex challenges at scale.

The role offers growth opportunities through mentorship, knowledge-sharing, and career advancement resources. You'll be part of Amazon's mission to be Earth's Best Employer while working on tools and automation that directly impact AWS's global support infrastructure.