Systems Engineer, Managed Operations

AWS is launching its first European Sovereign Cloud (ESC), a major milestone in Utility Computing. This role within the AWS Managed Operations team is crucial for building and leading operations teams that will deliver high-availability AWS services specifically for EU customers. The position involves working with core AWS services like EC2, S3, Dynamo, Lambda, and Bedrock.

As a Systems Engineer, you'll be at the forefront of the ESC launch in 2025, collaborating with global AWS teams to shape the future of AWS services. Your daily responsibilities include working with technology leaders, improving operations, and ensuring optimal service performance metrics including availability, reliability, and latency.

The role is part of AWS Utility Computing (UC), which drives product innovations from foundational services to cutting-edge features. You'll work within a team that supports specialized security solutions for cloud services, requiring both technical expertise and customer focus.

Your typical week involves reviewing operational health, identifying system anomalies, providing feedback on changes, and developing automation scripts. You'll also serve as a knowledge source for the European Sovereign Cloud, sharing expertise with service teams. The position includes 24x7 on-call duties and requires a strong commitment to maintaining operational excellence.

AWS values diverse experiences and backgrounds, encouraging applications even from those with non-traditional career paths. The company offers comprehensive career development opportunities, including mentorship and knowledge-sharing resources. Work-life harmony is emphasized through flexible arrangements, and the culture promotes inclusion through various affinity groups and events.

This role requires fluency in English and the legal right to work in Germany. Amazon provides relocation support for successful candidates moving within the European Union. Join a team that's shaping the future of cloud computing while maintaining the highest standards of customer service and technical innovation.