Systems Engineer, Managed Operations

World's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuous innovation.
Cloud
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Cloud

Description For Systems Engineer, Managed Operations

AWS is launching its first European Sovereign Cloud (ESC), a major milestone in Utility Computing. This role within the AWS Managed Operations team is crucial for building and leading operations teams that will deliver high-availability AWS services specifically for EU customers. The position involves working with core AWS services like EC2, S3, Dynamo, Lambda, and Bedrock.

As a Systems Engineer, you'll be at the forefront of the ESC launch in 2025, collaborating with global AWS teams to shape the future of AWS services. Your daily responsibilities will include working with technology leaders, improving operations, and ensuring optimal service performance metrics including availability, reliability, and efficiency.

The role is part of AWS Utility Computing (UC), which drives product innovations from foundational services to cutting-edge features. You'll be working in a dynamic environment supporting various AWS services including Compute, Database, Storage, IoT, Platform, and Productivity Apps.

Your typical week involves reviewing operational health, identifying system anomalies, creating bug reports, and managing change processes. You'll also develop and test scripts to improve workflows and educate service teams about the European Sovereign Cloud. The position includes 24x7 on-call duties and requires a strong focus on maintaining operational excellence.

AWS values diverse experiences and provides extensive support for career growth through mentorship, knowledge-sharing, and employee-led affinity groups. The company emphasizes work-life harmony with flexible arrangements and a supportive culture that embraces uniqueness and continuous learning.

This is an excellent opportunity for experienced systems engineers who want to make a significant impact in cloud computing while working with cutting-edge technology in a collaborative, innovative environment.

Last updated 3 minutes ago

Responsibilities For Systems Engineer, Managed Operations

  • Oversee the launch of the European Sovereign Cloud (ESC) in 2025
  • Work with global AWS teams and influence AWS services and technology evolution
  • Collaborate with technology leaders
  • Contribute to day-to-day operations improvement
  • Ensure improvements in availability, reliability, latency, performance, and efficiency
  • 24x7 on-call responsibility
  • Root-cause issues and ensure systems remain resilient
  • Review operational health of services
  • Identify anomalies and create bug reports
  • Provide feedback on change management documents

Requirements For Systems Engineer, Managed Operations

Python
Ruby
Linux
  • 5+ years of systems engineering experience, working with hardware, software, networking, operating systems
  • Proficient leading the creation, revision, and/or improvement of standard operational procedures (SOPs)
  • Proficient driving operational best practices
  • Proficient scripting processes in a language such as Bash, Python, or Ruby
  • Proficient troubleshooting and anticipating problems that affect the performance, reliability, or availability of software systems
  • Fluency in written and spoken English
  • Must have legal right to work in Germany

Benefits For Systems Engineer, Managed Operations

Medical Insurance
Relocation Benefits
Visa Sponsorship
  • Flexible work hours
  • Work-life harmony
  • Mentorship and career growth opportunities
  • Knowledge-sharing resources
  • Employee-led affinity groups
  • Relocation support within EU

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