Systems Engineer, Managed Operations

AWS is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuous innovation.
Cloud
Senior Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Cloud · Enterprise SaaS

Description For Systems Engineer, Managed Operations

AWS is launching its first European Sovereign Cloud (ESC), a groundbreaking development in utility computing. This role is part of the AWS Managed Operations team, focusing on building and leading operations for high-availability AWS services like EC2, S3, Dynamo, Lambda, and Bedrock specifically for EU customers. The position involves working with cutting-edge cloud technology, collaborating with global teams, and ensuring service excellence.

As a Systems Engineer, you'll be instrumental in the 2025 ESC launch, working to enhance operational efficiency, reliability, and performance. The role combines technical expertise with leadership, requiring both hands-on engineering work and strategic thinking. You'll be part of AWS Utility Computing (UC), which delivers foundational services and continuous innovations in cloud computing.

Your responsibilities will span from technical troubleshooting to process improvement, including on-call rotations for critical incident management. You'll work with various AWS services, contribute to operational procedures, and help shape the future of cloud computing in Europe. The position offers opportunities for growth, learning, and impact in a dynamic, global technology environment.

AWS values diversity and provides comprehensive support for work-life balance. The role offers mentorship opportunities, career development resources, and a collaborative culture that embraces continuous learning. You'll be part of a team that's shaping the future of cloud computing while maintaining AWS's high standards for customer satisfaction and innovation.

This position requires strong technical skills, operational experience, and the ability to work effectively in a fast-paced environment. You'll need to balance technical expertise with strategic thinking, all while maintaining AWS's commitment to operational excellence and customer satisfaction.

Last updated 34 minutes ago

Responsibilities For Systems Engineer, Managed Operations

  • Oversee the launch of the European Sovereign Cloud (ESC) in 2025
  • Work with global AWS teams to influence AWS services and technology evolution
  • Enhance day-to-day operations and improve availability, reliability, latency, performance
  • Participate in on-call rotations for incident resolution
  • Review operational health of services and identify anomalies
  • Create and improve standard operational procedures
  • Develop and test automation scripts
  • Educate service teams about European Sovereign Cloud

Requirements For Systems Engineer, Managed Operations

Python
Ruby
Linux
  • 5+ years of systems engineering experience with hardware, software, networking, operating systems
  • Proficiency in creating and improving standard operational procedures
  • Proficiency in driving operational best practices
  • Proficiency in scripting with Bash, Python, or Ruby
  • Proficiency in troubleshooting system performance and reliability issues
  • Fluency in written and spoken English
  • Legal right to work in Germany

Benefits For Systems Engineer, Managed Operations

Relocation Benefits
  • Flexible work hours
  • Relocation support within EU
  • Mentorship and career development
  • Work-life balance

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