Associate Solution Engineer (2024-2025 Graduates)

Appian is seeking an Associate Solution Engineer to join their team in Mexico City. This entry-level position is perfect for recent graduates or soon-to-be graduates who are passionate about technology and problem-solving. As an Associate Solution Engineer, you'll become an expert in the Appian platform, gaining valuable full-stack experience while supporting customers in their use of the platform.

The role combines technical expertise with customer service, requiring strong problem-solving skills and the ability to communicate effectively. You'll work with various aspects of the platform, from data analysis to troubleshooting complex technical issues. While coding knowledge is valuable, this position focuses more on technical problem-solving and customer support rather than full-time development.

Appian offers a comprehensive development program for new hires, including specialized training, mentorship, and access to over 3,000 learning courses through Appian University. The company culture emphasizes in-person collaboration, with employees expected to work from the office five days a week to foster teamwork and innovation.

The position requires a bachelor's degree in Engineering, IT, or a related field, along with strong English communication skills. You'll participate in an after-hours support rotation every 10-15 weeks, demonstrating the company's commitment to customer success. This role offers an excellent opportunity to build a strong foundation in technical customer support while working with cutting-edge business process automation technology.