App Compatibility Triage Systems Engineer

A leading technology company that designs, develops, and sells consumer electronics, software, and services.
$121,900 - $214,500
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
3+ years of experience
Enterprise SaaS

Description For App Compatibility Triage Systems Engineer

Apple's 3rd Party App Compatibility team is seeking an experienced engineer to join their mission of ensuring seamless software compatibility across Apple's ecosystem. This role combines technical expertise with problem-solving skills to maintain the quality of third-party software experiences on Apple devices.

As an App Compatibility Triage Systems Engineer, you'll be at the forefront of maintaining Apple's high standards for software compatibility. The team handles thousands of compatibility reports annually, and your role will be crucial in streamlining and improving this process. You'll work with various data sources and machine learning models to identify, prioritize, and resolve critical compatibility issues before they impact customers.

The ideal candidate brings strong technical skills in Python or Swift programming, along with experience in iOS, macOS, or UNIX/Linux systems. You'll need to be adept at extracting and analyzing data from multiple sources, making informed recommendations, and collaborating across teams. Experience with AI and ML models for data understanding is a plus.

This position offers competitive compensation ranging from $121,900 to $214,500, along with comprehensive benefits including medical coverage, retirement plans, and stock options. You'll be working at Apple's headquarters in Cupertino, contributing to the seamless experience millions of customers have with third-party software on Apple devices.

Join Apple's Software and Services team to help ensure that every software update and new device launch maintains the high-quality experience customers expect from Apple. Your work will directly impact how millions of users interact with third-party applications on Apple platforms, making this an opportunity to make a significant difference in the Apple ecosystem.

Last updated 5 days ago

Responsibilities For App Compatibility Triage Systems Engineer

  • Ensure future software and hardware changes do not negatively impact customers in third-party software
  • Triage thousands of reports annually from internal and external sources
  • Streamline the triage process by connecting relevant data sources
  • Learn from past reports and surface critical issues quickly
  • Build tools to increase triage throughput and accuracy
  • Use data sources and machine learning models to tackle impactful issues first

Requirements For App Compatibility Triage Systems Engineer

Python
Linux
  • BA/BS in Computer Science or equivalent
  • Experience extracting relevant information from varied sources, linking together extracted data, and making recommendations
  • Scripting programming skills in Python or Swift
  • Proficiency with iOS, macOS, or other operating systems such as UNIX/Linux
  • Proven record of cross-functional collaboration

Benefits For App Compatibility Triage Systems Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
Education Budget
Equity
Relocation Benefits
  • Comprehensive medical and dental coverage
  • Retirement benefits
  • Discounted products and free services
  • Education reimbursement
  • Stock options and employee stock purchase plan
  • Discretionary bonuses
  • Relocation assistance

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