AppleCare BPR Project Manager, Logistics

AppleCare BPR is responsible for delivering cross-functional systems projects across all AppleCare business areas, including Sales, Service, Digital & Logistics. As a BPR Project Manager, you will plan, mobilize, and implement mid to large scale projects, ensuring system changes are thoroughly tested and organizations are ready for process changes. You'll be the prime mover of your projects, including prioritization, technological solutions and architectural decisions, resource-planning, communications, project governance, risk management, change management and readiness. The ideal candidate should have experience managing large global technical projects that interweave multiple functional teams and/or multiple systems.

Key Responsibilities:

• Plan, manage, and successfully deliver large cross-functional systems projects
• Establish project structure for optimal return-on-investment
• Coordinate cross-project initiatives or large-scale programs
• Support system configuration, architecture, and software development life cycles
• Manage global projects incorporating regional and country-specific details
• Form cohesive project teams across disparate organizations and groups
• Partner with data scientists and solution architects
• Navigate through ambiguity to clarify objectives and execution plans

Required Qualifications:

• Knowledge and experience with enterprise scale supply chain and logistics systems
• Experience with Warehouse Management Systems (WMS), Transportation Management Systems (TMS), and Event Management (EM) on SAP or similar enterprise platforms
• Outstanding communication and presentation skills
• Ability to occasionally travel and work off/weekend hours to support projects
• Bachelor's degree

Preferred Qualifications:

• Experience implementing enterprise scale supply chain systems
• Service operations, forward and reverse supply chain, planning systems, and procurement knowledge
• Knowledge of service, support, and warranty contract sales and operations
• Project management certification (PMP or similar accreditations)
• Graduate degree in business or engineering

Benefits:

• Comprehensive medical and dental coverage
• Retirement benefits
• Discounted products and free services
• Reimbursement for certain educational expenses
• Opportunity to become an Apple shareholder through stock programs
• Eligibility for discretionary bonuses or commission payments

Apple is an equal opportunity employer committed to inclusion and diversity. They take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics.