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Vice President, Payment Application Support Engineer, Global Technology, Australia

A global financial institution helping make financial lives better through the power of every connection.
Backend
Staff Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Finance
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Description For Vice President, Payment Application Support Engineer, Global Technology, Australia

Bank of America is seeking a Vice President, Payment Application Support Engineer to join our Global Technology team in Sydney, Australia. This role sits at the intersection of financial technology and payment systems, supporting critical payment processing infrastructure. You'll be responsible for maintaining and optimizing cloud-deployed applications that handle card transactions from POS Terminals and Hosted Payment Pages.

The role requires deep expertise in payment industry protocols, particularly ISO 8583, and experience with major card networks like Visa, Mastercard, and AMEX. You'll work with modern cloud infrastructure on AWS and Azure, managing mission-critical payment applications that process transactions for merchants worldwide.

As a technical leader, you'll analyze transaction failures, make system reliability improvements, and collaborate across teams to resolve complex issues. The position requires strong programming skills in Python, Java, and Ruby, along with expertise in SQL databases and Linux systems.

This is an excellent opportunity for an experienced payment systems engineer to work with cutting-edge financial technology at a global scale. You'll be part of Bank of America's commitment to technological excellence and innovation in financial services, working with a team that drives the future of payment processing.

The role offers the chance to work on large-scale systems processing millions of transactions, while contributing to the bank's mission of making financial lives better through technology. Join us to shape the future of payment systems while working for one of the world's leading financial institutions.

Last updated 17 days ago

Responsibilities For Vice President, Payment Application Support Engineer, Global Technology, Australia

  • Support cloud (AWS, Azure) deployed applications related to Payment industry
  • Support Gateway applications that process card transactions for Visa, MC, AMEX, DISC
  • Analyze transaction failures and make recommendations to improve application reliability
  • Ensure documentation of production incidents and collaborate with different support teams
  • Make technical decisions and complete tasks under limited supervision
  • Assist in devising new support processes and ensure their implementation

Requirements For Vice President, Payment Application Support Engineer, Global Technology, Australia

Python
Java
Ruby
Linux
PostgreSQL
  • Bachelor's degree in Computer Engineering, Computer Science, Information Technology, or related field
  • 2-5 years of experience supporting payment gateway or acquiring systems
  • Knowledge of Payment industry, Cards, ATM & POS Terminal and transaction processing protocols
  • Solid understanding of SDLC, ITIL processes, change management
  • Knowledge of ISO 8583 message standard for different card networks
  • Experience with cloud technologies (AWS EC2, ECS, ALB, NLB, RDS, SQS, cloudwatch)
  • Strong skills in Python, Shell scripting, Java, Ruby
  • Experience with SQL databases (Oracle or PostgreSQL)

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