Media Systems Engineer

Epic Games is seeking a Media Systems Engineer to join their Media and Projects Engineering (MPE) group. This role is responsible for the design, integration, and maintenance of media & AV system infrastructure across Epic Games globally. The primary focus is on service and support of content review rooms, recording studios, editorial suites, conferencing systems, broadcast streams, virtual production, and capture systems.

Key responsibilities include:

• Maintaining integrated A/V systems including hardware, soft codecs, and control systems
• Providing maintenance and support for conference and content review rooms
• Day-to-day site support and engineering support for MSE in the greater region
• Troubleshooting system failures and providing break/fix support
• Front-line response for emergency requests for professional and consumer A/V systems
• Event support including live sound reinforcement, videoconferencing, and streaming content
• Maintaining and organizing engineering labs and storage
• Asset management, data entry, and documentation updates
• Integration of new systems ensuring enterprise-wide standards are met

The ideal candidate will have:

• Minimum of 5 years working on a tech team, with a heavy concentration on A/V support and integration
• Experience with A/V systems such as Zoom, Dante, and Q-Sys
• Strong troubleshooting skills and customer service abilities
• Flexibility to handle multiple tasks and work independently
• Ability to lift heavy equipment (50+ lbs)

This role offers the opportunity to work with cutting-edge technology in a dynamic, creative environment. Epic Games values diverse teams and an inclusive work culture, making it an exciting place for talented professionals to grow their careers in the gaming and technology industry.