Cloud Technical Solutions Engineer, Networking (Japanese, English)

Google Cloud helps companies, schools, and government adopt Google products and provides enterprise-grade cloud solutions.
Cloud
Mid-Level Software Engineer
In-Person
5,000+ Employees
4+ years of experience
Enterprise SaaS · Cloud

Description For Cloud Technical Solutions Engineer, Networking (Japanese, English)

Google Cloud is seeking a Cloud Technical Solutions Engineer specializing in Networking to join their team in Tokyo. This role combines technical expertise with customer support, requiring fluency in both Japanese and English. As a crucial member of the Google Cloud team, you'll help organizations successfully adopt and optimize their use of Google Cloud Platform products.

The position involves complex problem-solving, debugging, and technical consultation, working at the intersection of cloud infrastructure, networking, and customer success. You'll be responsible for troubleshooting technical issues, improving product supportability, and advocating for customer needs with internal teams.

This role offers the opportunity to work with cutting-edge cloud technology while making a direct impact on customer success. You'll be part of Google's global support infrastructure, collaborating with cross-functional teams including engineering, sales, and product management. The position requires strong technical skills in networking, cloud technologies, and programming, combined with excellent communication abilities in both Japanese and English.

As a Cloud Technical Solutions Engineer, you'll play a vital role in helping customers leverage Google Cloud's capabilities to drive their digital transformation. The position offers exposure to various aspects of cloud computing, from networking and infrastructure to security and performance optimization. This is an excellent opportunity for someone who enjoys both technical problem-solving and customer interaction in a dynamic, global technology environment.

Last updated 2 hours ago

Responsibilities For Cloud Technical Solutions Engineer, Networking (Japanese, English)

  • Manage customer's problems through effective diagnosis, resolution, or implementation of new investigation tools
  • Develop knowledge of Google's product technology and underlying architectures
  • Act as a consultant and subject matter expert for internal stakeholders
  • Understand customer issues and advocate for their needs with cross-functional teams
  • Work as part of a team of Engineers/Consultants that globally ensure 24 hour customer support

Requirements For Cloud Technical Solutions Engineer, Networking (Japanese, English)

Java
Python
JavaScript
Linux
Kubernetes
  • Bachelor's degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
  • 4 years of experience with two or more of the following: Web Tech, Data/Big Data, Systems Admin, Machine Learning, Networking, Kubernetes, Oracle, SAP
  • Experience reading or debugging code using Java, C, C++, .NET, Python, Shell, Perl, or JavaScript
  • Ability to communicate in Japanese and English fluently to communicate with external and internal stakeholders

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