Customer Engineer, Applied AI (German, English)

Google Cloud is seeking a Customer Engineer specializing in Applied AI to drive the adoption of Customer Engagement solutions across EMEA. This role combines deep technical expertise in conversational AI with customer-facing responsibilities, making it ideal for experienced professionals passionate about cloud technologies and artificial intelligence.

As a Customer Engineer, you'll be part of a specialized technical team working directly with enterprise customers and partners. Your primary focus will be accelerating the adoption of Conversational AI solutions on Google Cloud Platform. The role involves conducting technical workshops, providing training, and demonstrating proofs-of-concept to customers while maintaining a crucial feedback loop with Global Product Leads and Product Management.

The ideal candidate brings 10 years of cloud native architecture experience in customer-facing roles, along with strong capabilities in building conversational applications using modern programming languages. Fluency in both German and English is essential for managing client relationships in the region. The position requires significant travel (up to 50%) and involves working with cutting-edge AI technologies including Conversational Agents, Agent Assist, and Google CCaaS.

This is an excellent opportunity for someone who wants to shape the future of AI applications while working with Google's enterprise customers. You'll have the chance to influence product direction, build reusable assets, and grow the AI partner ecosystem across EMEA. The role offers a perfect blend of technical depth and strategic impact in the rapidly evolving field of conversational AI.