Technical Operations Engineer, Engineering Productivity, Silicon

A leading global technology company that specializes in internet-related services and products.
DevOps
Mid-Level Software Engineer
In-Person
5,000+ Employees
6+ years of experience
Enterprise SaaS

Description For Technical Operations Engineer, Engineering Productivity, Silicon

Google is seeking a Technical Operations Engineer to join their Engineering Productivity team focusing on Silicon. This role combines technical leadership with hands-on operational support, requiring someone who can both lead teams and solve complex technical challenges. The position involves managing global support teams while improving the productivity of silicon engineers through process optimization and automation.

As a Technical Operations Engineer, you'll be responsible for leading IT operations, developing automation solutions, and ensuring smooth technical operations across Google's silicon organization. You'll work with multiple operating systems including OS X, Linux, and Windows, and handle various devices from desktops to video conferencing systems. The role requires strong troubleshooting abilities, excellent communication skills, and the capacity to lead technical teams effectively.

The ideal candidate will bring a combination of technical expertise in IT operations, leadership experience, and a proven track record in process automation. You'll be expected to identify systemic problems through data analysis and implement creative solutions to enhance engineer productivity. This position offers the opportunity to impact Google's silicon engineering efficiency while working with cutting-edge technology and leading global teams.

This role is perfect for someone who enjoys both technical challenges and leadership responsibilities, offering the chance to work on complex IT infrastructure while driving improvements in operational efficiency. You'll be part of Google's larger mission to advance technology while ensuring their engineering teams have the support and tools they need to succeed.

Last updated an hour ago

Responsibilities For Technical Operations Engineer, Engineering Productivity, Silicon

  • Lead a global support team to improve the productivity of silicon engineers
  • Partner with and lead peers, vendors and other technical support teams to coordinate troubleshooting
  • Develop scripts, tools, processes or solutions to prevent problems
  • Improve operational efficiencies across the silicon organization
  • Lead IT projects, ensure they are designed and planned well

Requirements For Technical Operations Engineer, Engineering Productivity, Silicon

Linux
  • Bachelor's degree in Computer Science, Electrical Engineering, related technical field, or equivalent practical experience
  • 6 years of experience in technical customer support, IT operations, or systems administration
  • 2 years of experience leading technical customer support, IT operation, or systems administrations teams
  • Experience in automating/scripting support processes
  • Experience with Google Cloud Platform
  • Understanding of complex IT infrastructure and ability to troubleshoot issues
  • Excellent customer service, organizational, prioritization, multitasking, communication, and leadership

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