Google Cloud is seeking a Technical Solutions Engineer to join their Infrastructure team, focusing on Google Kubernetes Engine and Anthos solutions. This role combines technical expertise with customer advocacy, requiring strong problem-solving abilities and deep knowledge of cloud technologies.
The position involves working directly with customers on their production deployments, ensuring successful implementation and resolution of technical challenges. You'll be part of a global team that provides 24/7 support, requiring flexibility in work hours. The role demands expertise in containerization, particularly Kubernetes, along with strong coding abilities in languages like Java, Python, Go, or JavaScript.
As a Technical Solutions Engineer, you'll serve as a bridge between customers and internal Google teams, advocating for customer needs while helping improve Google Cloud products. You'll need to master Google Cloud's product technology and architectures, using this knowledge to troubleshoot complex issues and provide strategic guidance to customers.
The ideal candidate brings 4+ years of relevant experience, including coding, customer support, and infrastructure technologies. You'll need strong communication skills as this is a customer-facing role requiring fluent English. Experience with kernel debugging, containerized systems, and public cloud services is highly valued.
This role offers the opportunity to work with cutting-edge cloud technology while helping organizations innovate and transform their businesses. You'll be part of Google Cloud's mission to accelerate digital transformation across industries, working with customers in over 200 countries. The position provides exposure to enterprise-grade solutions and the chance to influence product development through direct customer feedback.