Infrastructure Engineer I, Application Support
Description For Infrastructure Engineer I, Application Support
Join JPMorgan Chase as an Infrastructure Engineer I in the Chief Technology Office (CTO) - Identity & Access Management team, where you'll apply your technical knowledge to drive infrastructure excellence at a global financial leader. This role combines infrastructure engineering with software development, focusing on maintaining and improving critical systems.
You'll be part of a team that manages and supports essential infrastructure components, working with platforms, servers, and networks. The position requires both technical expertise in infrastructure technologies and programming skills, particularly in automation and cloud technologies.
As an entry-level role, you'll receive detailed guidance while contributing to important technical tasks. You'll be involved in data analysis, system monitoring, and problem-solving, with opportunities to develop automation solutions and participate in service improvement initiatives.
The role offers exposure to modern technologies and industry best practices, with hands-on experience in cloud infrastructure, particularly AWS. You'll work in an environment that values diversity and inclusion, with opportunities to learn and grow professionally.
Key technical aspects include working with:
- Cloud infrastructure and automation tools
- Programming languages like Python for automation
- Linux/Windows system administration
- CI/CD pipelines and testing frameworks
- Infrastructure monitoring and troubleshooting tools
The position is based in Singapore and includes occasional weekend support as part of a global team providing 24/7 coverage. This is an excellent opportunity for someone starting their infrastructure engineering career, offering a blend of traditional infrastructure work and modern DevOps practices at a prestigious financial institution.
JPMorgan Chase provides a supportive environment for professional growth, with exposure to enterprise-scale infrastructure and cutting-edge technologies. The role combines hands-on technical work with opportunities to develop broader engineering and problem-solving skills, making it an ideal position for someone looking to build a career in infrastructure engineering and DevOps.
Responsibilities For Infrastructure Engineer I, Application Support
- Takes detailed directions from team leaders to analyze data and systems and conduct problem solving
- Supports discussions with team and peers on technical matters relating to platforms, servers, and networks
- Tackles routine technical tasks and issues such as collecting, analyzing, and monitoring data in test and production
- Develops solution to automate manual & operational task
- Contributes to root cause analysis and post-mortem to identify and eliminate gaps and improve service
- Manages the availability, performance, incident & change management
- Engages with the engineering team throughout the product/application life cycle to help build for reliability
Requirements For Infrastructure Engineer I, Application Support
- Bachelor's degree in Computer Science, Information Systems, Engineering, or related disciplines
- Minimum 1 year of experience in a support and/or development role
- Baseline knowledge of hardware, networking terminology, databases, storage engineering, deployment practices
- Basic knowledge of one specific infrastructure technology and basic programming languages (e.g., Scripting, Python, etc.)
- Basic knowledge of cloud infrastructure
- Working knowledge of development toolset to design, develop, test, deploy, maintain, and improve software
- Experience with Public Cloud offering related to compute, storage, networking, messaging, automation
- Ability to provide occasional weekend support as part of the shift rotation
Jobs Related To JPMorgan Chase Infrastructure Engineer I, Application Support
