Mid Level Microsoft 365 Engineer

UK-based MSP dedicated to the M365 ecosystem, helping global SMBs achieve high returns from their investment, with 20% annual growth.
Cloud
Mid-Level Software Engineer
Remote
3+ years of experience
Enterprise SaaS
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Description For Mid Level Microsoft 365 Engineer

Join a thriving UK-based Managed Service Provider specializing in Microsoft 365 solutions, experiencing impressive 20% annual growth driven by their prominent YouTube channel presence. As a Mid-Level Microsoft 365 Engineer, you'll be part of their Philippines team supporting their UK helpdesk and global clients. This role offers a unique opportunity to work with cutting-edge Microsoft technologies while serving an international client base.

The position requires expertise in various Microsoft 365 components, including Exchange, SharePoint, Defender for Endpoint, Intune, and Conditional Access. You'll be responsible for providing top-tier technical support, troubleshooting complex issues, and implementing customized solutions for clients. The role demands strong problem-solving abilities and excellent communication skills to effectively collaborate with foreign counterparts.

Working remotely from the Philippines, you'll enjoy flexible working hours with core hours aligned to UK time zones. The company plans to open a Manila office in 2025, offering a hybrid work environment. This is an excellent opportunity for Microsoft-certified professionals looking to advance their careers in cloud computing and Microsoft technologies while working with a growing, innovative company that values technical expertise and client satisfaction.

The ideal candidate will have at least 3 years of Microsoft 365 support experience, strong technical capabilities, and a customer-focused approach. Knowledge of Azure and broader infrastructure experience is advantageous. Join a dynamic team that's making a significant impact in helping global SMBs optimize their Microsoft 365 investments.

Last updated 5 months ago

Responsibilities For Mid Level Microsoft 365 Engineer

  • Deliver exceptional support across Microsoft 365 (Exchange, SharePoint, Defender, Intune, Conditional Access)
  • Provide support and troubleshooting for Windows 11 operating systems
  • Diagnose and resolve technical issues promptly
  • Collaborate with clients to understand needs and provide customized solutions
  • Stay updated on Microsoft 365 developments and best practices

Requirements For Mid Level Microsoft 365 Engineer

  • 3+ years of experience working with Microsoft 365 in a support role
  • Demonstrated experience in Microsoft 365 administration and support
  • Strong problem-solving abilities with capability to work independently
  • Customer-focused mindset
  • Excellent communication skills, fluent in English
  • Microsoft certifications (preferred)
  • Experience in cloud computing, networking, servers, infrastructure (preferred)
  • Knowledge and experience with Azure cloud platform (preferred)

Benefits For Mid Level Microsoft 365 Engineer

  • Permanent Work-From-Home Setup
  • Flexible working hours
  • Future hybrid work opportunity (Manila office in 2025)

Interested in this job?