Lead Platform Engineer, Site Reliability Engineering

Mastercard powers economies and empowers people in 200+ countries and territories worldwide, helping build a sustainable economy where everyone can prosper.
Site Reliability
Staff Software Engineer
In-Person
5,000+ Employees
5+ years of experience
Enterprise SaaS · Finance

Description For Lead Platform Engineer, Site Reliability Engineering

Mastercard is seeking a Lead Platform Engineer for their Site Reliability Engineering team to ensure customer experiences that consistently deliver. As part of the Availability Zone Operations group, you'll be responsible for maintaining and enhancing core infrastructure, networks and supporting services that our applications depend on.

The role focuses on continuously assessing and improving service quality of hypervisor and container orchestration infrastructure. You'll work closely with product/development teams on resource utilization, deployment resiliency, capacity forecasting and performance optimization.

Key responsibilities include leading assessment processes for VMWare hypervisors & Pivotal Cloud Foundry clusters, identifying configuration inconsistencies, reviewing incidents with Operations teams, evaluating vendor roadmaps, driving observability practices, and developing testing/validation plans.

The ideal candidate brings 5-10 years of platform engineering experience with virtualization and serverless technologies (VMware/CloudFoundry preferred). You should have strong knowledge of operating systems, networking, automation tools (Chef/Ansible/Terraform), and monitoring solutions. Excellence in communication and vendor coordination is essential.

Mastercard powers economies and empowers people globally, helping build a sustainable economy where everyone can prosper. We support digital payments through secure, simple and accessible solutions. Our technology, partnerships and passion combine to deliver unique products and services that help people, businesses and governments reach their potential.

We foster an inclusive culture focused on decency and belonging, where individual strengths and diverse perspectives are valued. Our differences enable better decisions, drive innovation and deliver stronger business results. Join us to be part of a team that ensures critical infrastructure operates with excellence while enabling exceptional customer experiences.

Last updated 4 minutes ago

Responsibilities For Lead Platform Engineer, Site Reliability Engineering

  • Lead continuous assessment processes over VMWare hypervisors & Pivotal Cloud Foundry clusters
  • Seek out inconsistent system configurations and contribute to automation efforts
  • Conduct regular reviews of incident events with Business Operations teams
  • Assess vendor software roadmaps to advise on potential risks or opportunities
  • Drive observability as a core principle for infrastructure services
  • Develop testing and validation plans for new environment builds

Requirements For Lead Platform Engineer, Site Reliability Engineering

Linux
Kubernetes
  • 5-10 years of experience as a platform engineer responsible for virtualization and serverless technologies
  • Intermediate knowledge of core operating system dependencies and functions
  • Intermediate knowledge of TCP/IP Local Area Network configuration
  • Experience with automation technologies such as Chef, Ansible and Terraform
  • Experience with Application Performance Monitoring tools
  • Excellent communications skills

Benefits For Lead Platform Engineer, Site Reliability Engineering

Medical Insurance
Vision Insurance
Dental Insurance
  • Professional Development
  • Inclusive Work Environment
  • Global Company

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