Business Support Engineer

Meta is seeking a Business Support Engineer to play a crucial role in their business AI platform transformation. This position sits at the intersection of AI technology and business partner support, requiring both technical expertise and customer service skills. The role involves working with Meta's cutting-edge AI technologies, including Llama and other Large Language Models, while supporting business partners in their AI integration journey.

The position demands a unique blend of technical prowess in AI/ML, distributed systems, and software engineering, combined with strong communication and problem-solving abilities. You'll be responsible for building and maintaining AI solutions, troubleshooting complex systems, and ensuring high availability of partner integrations. The role includes both proactive and reactive support elements, requiring you to not only respond to immediate technical challenges but also anticipate and prevent future issues.

As a Business Support Engineer at Meta, you'll work closely with regional offices and partnership teams, supporting global partners in integrating AI business products. The position offers exposure to cutting-edge AI technology while working for one of the world's leading tech companies. You'll be part of Meta's ambitious transformation in the AI space, with opportunities to influence product development and partner success.

The role comes with competitive compensation ($109,000-$165,000/year), plus bonus and equity opportunities, comprehensive benefits, and the chance to work with industry-leading AI technology. This position is ideal for someone with a strong technical background who enjoys both hands-on engineering work and partner interaction, offering a unique opportunity to shape the future of business AI applications at Meta.