Business Support Engineer

Meta is seeking a Business Support Engineer to play a crucial role in providing technical and engineering support to global partners and clients. This position combines technical expertise with customer service, focusing on supporting Meta's key business areas including Business Messaging, Telecommunications, Fintech, and Advertising.

The role involves working with a global team of Business Support Engineers to provide both proactive and reactive support for partner integrations and issues. You'll collaborate directly with Platform and Infrastructure teams to investigate and resolve partner-reported issues, while ensuring high product quality and partner satisfaction.

As a Business Support Engineer, you'll have the opportunity to specialize in one of Meta's key business areas, leveraging your technical expertise to manage and maintain integrations with third-party services. The position requires strong critical thinking skills, the ability to blend systems design with business needs, and a dedication to improving customer support experiences.

The ideal candidate will have extensive experience in cloud-based infrastructure, API development, and full-stack development. You'll need to understand industry trends and partner solutions, working closely with regional offices and partnership teams to support global partners in integrating Meta's Business Products.

This role offers the opportunity to work with cutting-edge technology at one of the world's leading tech companies, while making a significant impact on how businesses integrate and utilize Meta's products. You'll be part of a team that's essential to Meta's business partnerships and technical infrastructure, with opportunities for growth and specialization in various business domains.

The position includes comprehensive benefits and the chance to work on solutions that affect billions of users worldwide. If you're passionate about technical problem-solving, enjoy working with partners, and want to be part of shaping the future of digital communication and business technology, this role at Meta could be your next career step.